Company Information

Handling of Personal Information

Greenport Agency Co., Ltd. collects personal information in the process of providing services to customers using Narita International Airport and operating various businesses which include an advertising agency, building management, land utilization and beverage sales. We collect personal information for all of these businesses.
We comply with the Law Concerning the Protection of Personal Information, etc. (Personal Information Protection Law, other related laws and regulations, and guidelines). We recognize the great importance of treating personal information properly so as not to cause inconvenience through the use of the information in ways contrary to our customers’ intentions or the leakage of information to third parties. The protection of personal information is necessary for the maintenance of a healthy society and sound business activities.
Based on this recognition, we are working to tighten the protection of personal information in the following ways:

1. Efforts focused on the handling of personal information

We do not use your personal information for any purposes contrary to your intentions.

When we collect personal information from you, we will inform you of our purpose of use and use the information within the scope of that purpose.
If we ever wish to use personal information for any other purposes, we will obtain your consent beforehand.

We manage your information safely.

We take measures to manage your personal information safely by managing the information storage areas, limiting access to the information, restricting the conveyance of information outside the company, preventing unauthorized access from the outside the company, and undertaking any other measures necessary to ensure that your personal information will never be leaked, lost, or damaged.
In the case of outsourcing, we ask the contractor to take appropriate safety control measures with the same degree of strictness as our own.

We continuously strive to educate our employees on the proper management and handling of personal information.

We conduct education and training programs for our employees to deepen their understanding of laws and regulations concerning the protection of personal information, perfect their understanding of measures for safety management, and ensure that every employee recognizes the importance of protecting and properly handling personal information.

We sincerely respond to your inquiries about your personal information.

We respond promptly and sincerely to requests from you regarding the notification of usage purposes and disclosure or correction of your personal information.

2. Personal information we store

We collect your name, address, telephone number, date of birth, and other personal information whenever you initiate the use of the various services and businesses shown below:

  1. Agency services such as property insurance
  2. Airport delivery service
  3. Travel agency service
  4. Ticket vending service
  5. Foreign currency exchange service
  6. Goods selling business
  7. Goods rental business
  8. Baggage storage service
  9. Public health service
  10. Advertising agency business
  11. Building management business
  12. Land utilization project
  13. Beverage sales

3. Purpose of use

We use the abovementioned personal information to provide the foregoing services or businesses to you.

4. Inquiry contact

According to the laws and regulations concerning the protection of personal information, you can ask us to notify you of the purpose of use of your personal information, to disclose or correct your personal information, or to stop using your personal information. Please contact us at the following address for inquiries or requests.
When we receive your request, we will ask you to show a piece of ID such as your health insurance card, driver's license, or passport.

Inquiry contact

Narita International Airport, Narita City, Chiba 282-0011
Inquiry contact of personal information, Greenport Agency Co., Ltd.
TEL.+81(0)4-7632-8886

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