Mobile Phone/Wi-Fi Rentals, SIM Card Sales

Visit Telecom Square or the J WiFi & Mobile Counter to rent peripheral communication equipment such as mobile phones and mobile Wi-Fi routers for use in Japan.
(Calling areas: Overseas and Japan / Available immediately on the application date)

Counter Locations

Mobile Phone / Wi-Fi Rentals, SIM Card Sales

Mobile Phone Company Counter in Narita Airport
Company TEL Operating Hours Location MAP Operating Hours Calling Area Availability on
Application
Telecom Square
0120-388-212
03-3239-2333
Weekdays
9:00 – 20:00

Saturdays,
Sundays,
and holidays
10:00 – 18:00
Terminal 1 Basement Concourse 7:00~21:00

Overseas/
Domestic

1st floor of the
Central Building
7:00~21:00
4th floor of the
North Wing
7:00~21:00
Next to Counter Z
on the 4th floor of
the South Wing
7:30~21:00
Next to Counter
G on the 4th floor
of the South Wing
7:00~18:00
Terminal 2 1st basement floor
of the Main Building
7:00~21:00
1st floor of
the Main Building
7:30~21:00
3rd floor of
the Main Building
7:00~21:00
Terminal 3 2nd floor of
the Main Building
6:00~21:00
J WiFi & Mobile
03-5396-3174 24 hours a day Terminal 1 1st floor of the Central Building 7:00~21:00

Overseas/
Domestic

1st floor of the North Wing 7:00~21:00
4th floor of the North Wing 7:00~20:30
4th floor of the South Wing 7:00~20:30
Terminal 2 1st floor of the Main Building 7:00~21:00
3rd floor of the Main Building 7:00~20:30
(Drop box available
6:30~20:30)

Automatic SIM Card Vending Machine

    MAP SIM Card Type Contact (call reception time)
Terminal 1 1st basement floor of
the Central Building
Prepaid LTE SIM
Wi-Ho!®SIM

Prepaid LTE SIM (Sony Network Communications Inc.)
Product Information (Customer Center)
Japanese
 TEL: Free-dial 0570-099-041 [10:00-18:00, weekdays]
English, Chinese
 TEL: Free-dial 0570-099-112 [10:00-18:00, weekdays]
Other Information
 TEL: Free-dial 0120-11-8972 [0:00 – 24:00]

Wi-Ho!®SIM (Telecom Square, Inc.)
Product Information (Technical Support Desk)
 TEL: Free-dial 0120-676-206 [7:00 – 22:00]
Other Information
 TEL: Free-dial 0120-11-8972 [0:00 – 24:00]

Terminal 2 1st floor of
the Main Building
Prepaid LTE SIM
Wi-Ho!®SIM
Terminal 3 2nd floor of the
Main Building
Prepaid LTE SIM
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